It is not required that you use a PAYPAL
account. PAYPAL accepts most major credit cards.
SECURE ONLINE PAYMENT
ORDER ONLINE at grandknitsny.com
We consider all information given by the customer to be
strictly confidential and will not be shared or sold to any
other third party or organization. Your payment will be
processed in a secure server utilizing 128-bit SSL
certificates thereby offering the highest level of
encryption or security possible. This means you can rest
assured that communications between your browser and our
site are private and secure.
Shipping Online: To
calculate shipping costs for an order, place the items you
would like to purchase in your shopping cart. Once that the
items have been added to your cart, enter your customer
details, and shipping costs will be displayed. Tracking
number will be emailed to customer as soon as order has
shipped. Orders will usually be shipped within 48 hours, but
please allow up to 2 to 3 weeks for delivery due to
unforeseen circumstances. If there are unforeseen
circumstances, customer will be emailed about the delay.
NY customers add
8.875% sales tax to order total.
BY CHECK OR MONEY ORDER
Print out Order Form, fill it in and enclose it
with a check or money order for the exact amount of the
order with shipping included. If a printer is not available,
write out your order on a piece of paper, Making sure to
include shipping in your total amount sent.
PRINT THIS ORDER
FORM AND MAIL YOUR ORDER
(WITH CHECK OR MONEY
ORDER ENCLOSED) TO :
GRAND KNITS NEW YORK
21 Exchange St #6M
Binghamton, NY 13901
If you would like, you can email us at
email@example.com to let us know to look out for
your order. Once that your order is received, we will email
you of its receipt and assign an order # for your purchase.
Orders should be shipped within 48 hours, but please
allow up to 2 to 3 weeks for delivery (in case of any
unforeseen circumstances). If you are ordering by check,
please allow 7 to 10 days for your check to clear before
your order is shipped.
SHIP TO WORLDWIDE
Please allow 2 to 3 weeks for shipping.
|Shipping charges WITHIN THE U.S.A.:
one kit or item $5.20
two kits or items $10.40
three kits or items $15.60
four kits or items $20.80
five and up $26.00
|Shipping charges WORLDWIDE:
one kit or item
two kits or items $44.00
three kits or items $66.00
four kits or items $88.00
five and up
In order to ship out orders as soon as possible, we do
not process add ons to an existing order. Customer’s can
place a new order for the additional items. If you are
ordering from outside the U.S.A., please email us and give
us your address so that we can email you the shipping
charges to your destination.
Please email us at
firstname.lastname@example.org and tell us:
Your transaction # and when you received your shipment.
The reason for the return. We will issue a return authorization # within 72 hours. We can only receive and
process shipments with a return number on the outside of the
package. Merchandise must be returned to us in 100% salable
condition to qualify for a refund. Please package your
return properly. Returns must be made within 30 days of
receipt of goods. Once that we have received and processed
your return, we will issue a refund immediately.
Shipping and handling fees are not refundable, unless we were
at fault in filling the order.
We do offer the insurance option for our customers. We
highly recommend our customers to check out orders with
insurance added so payment can be recovered or merchandise
can be replaced in case an order has been damaged or is
missing. It is the customer’s responsibility to file claims
to the shipping carrier in case goods are damaged or missing
during transportation, if ordered without insurance added.
Refund amount is limited to the price total of the order.
DOMESTIC INSURANCE PRICES
$0.01-$50. 00 $1.80
Plus $1.05 for each $100.00 or fraction thereof
Against loss, missing contents and damage
-100% SATISFACTION GUARANTEED -
We guarantee your satisfaction with all our merchandise.
If you do not feel that your purchase has lived up to your
expectations, you have 30 days from the time of receipt to
return it. We will gladly refund the purchase price.